Introduction:
At Our App (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our “Video Captions ~ concept” (“the App”) for MacBook, iOS, and iPad.
By using the App, you consent to the practices outlined in this Privacy Policy.
Information We Collect:
Personal Information:
We do not collect, store, or share any personal information. There is no account creation, login, or signup required to use the app.
Video Processing:
You can export videos in 4K and HD formats and share them directly to social media or anywhere else you choose. We do not track or monitor your sharing activity.
Automatically Collected Information:
We use tools such as Firebase and Google Analytics to collect information about your device and how you interact with the App, including crash reports, session duration, and usage metrics.
Support : May Use of Your Information:
We provide customer support via email only. If you contact us, your email and message will only be used to respond to your query. We do not use this information for any other purpose.
We may use the collected information to:
- Provide and maintain our services.
- Improve, personalize, and expand our services.
- Communicate with you, including customer service and support.
- Comply with legal obligations.
Subscription and Payments
Our app operates on a subscription-based model managed through Apple’s platform. Payments, billing, and refunds are handled directly by Apple, and any requests for refunds must be made through Apple. We do not have control over these transactions.
Sharing of Information
With Apple:
We may share information with Apple, including analytics, crash data, and subscription details, as all transactions and subscriptions are managed by Apple.
Tracking & Analytics
We use Firebase and Google Analytics to monitor and analyze the use of our services. These analytics tools collect data about how you interact with the App, helping us improve the user experience.
Your Rights Under CCPA (as Amended by CPRA)
If you are a California resident, you have the right to:
- Request information about the categories of personal data we collect and the purposes for which they are used. (if applicable or technically possible from our side)
- Request deletion of your personal data (subject to certain limitations). (if applicable or technically possible from our side)
- Opt out of the sale of your personal information. (Note: We do not sell your personal information.)
To exercise any of your rights under CCPA/CPRA, please contact us at our email or support page.
Your Rights Under GDPR
If you are a resident of the European Union, you have the following rights:
- Access to your personal data.
- Rectification of inaccurate data.
- Erasure of your data (“right to be forgotten”).
- Restriction of processing under certain conditions.
- Data portability.
- The right to object to processing for direct marketing purposes.
To exercise your GDPR rights, please contact us at email or support page.
Compliance with CalOPPA
In accordance with the California Online Privacy Protection Act (CalOPPA), we provide clear information about what personal data is collected and how it is used. This Privacy Policy will be updated as needed, and users will be notified of any changes.
COPPA Compliance
We do not knowingly collect or solicit personal information from children under 13. If you are under 13, do not submit any personal information through the App. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information as quickly as possible.
Data Retention
We only retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.
Security of Your Information
We implement appropriate technical and organizational measures to ensure the security of your personal data. However, please note that no method of transmission over the internet is entirely secure.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. If we make significant changes, we will may notify you via the App or email or not. Please Revise our Privacy periodically. Your continued use of the App after such changes will signify your acceptance of the new policy.
Contact Us
If you have any questions about this Privacy Policy or your rights, please contact us at Support email : contact.videocaptions@gmail.com .